Contact

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Norfolk Southern
c/o Nyberg Fletcher & White
801 Cromwell Park Dr. Suite 100
Glen Burnie, MD 21061

Phone: 1-800-264-4394

Fax: 410-684-3929

Email:

General Info & Inquiries: [email protected]
Customer Service: [email protected]

Customer Service hours are Monday – Friday 9:00am to 5:30pm ET
Orders ship Monday thru Friday only.
Orders are processed within 1-2 business days.  Shipping time does not include processing time.
Rush orders with expedited shipping options (1-2 Day Air) ship same-day if placed prior to 12 noon Eastern Time.
If it is after 12 noon and you need same-day shipping, please contact customer service at the number above.  Rush charges may apply.
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